iPhone and iPod Touch Mail - Account Setup
If you're having difficulty setting up your email account on a iPhone, iPod, or iTouch version 2.x, follow these instructions. Please make sure you have your Account Sheet available for reference.
Click the Settings icon and then select Mail, Contacts, Calendars.
From there select Add Account... to get the following screen:
Select Other from the bottom of the list and the following screen will open:
Fill in the following information:
Name: Your real name goes here
Address: Your email address is This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Password: Your password is assign to you on your Account Sheet.
Description: A short description for this account. Your emaill address will work.
Click Save and the following window will pop up:
Note: If a "POP account verification failed" warning appears during these steps you can ignore it. This is just the mail app attempting to connect to the server using its default SSL authentication.
Select POP from the top and then fill in the following information for Incoming Mail Server:
Host Name: Your POP3 server is mail.yourdomain.com
User Name: Your POP3 Account ID is This e-mail address is being protected from spambots. You need JavaScript enabled to view it or username+yourdomain.com depending on which email server we have your account configured on. Please see your Account Sheet for details.
Password: This is the password you entered during last step.
Once you have all the info filled in scroll the screen down:
Fill in the following information for Outgoing Mail Server:
Host Name: Your SMTP server is mail.yourdomain.com
User Name: Your SMPT user name is This e-mail address is being protected from spambots. You need JavaScript enabled to view it or username+yourdomain.com depending on which email server we have your account configured on. Please see your Account Sheet for details.
Password: This is the password you entered during last step.
Once you have all the info filled in click Save. This will take you back to the mail account listing screen.
Select the new account from the list that shows up. The following screen will appear once you scroll down:
Click on Advanced to get the following screen:
Under Incoming Setting make sure Use SSL is set to OFF and the Server Port is 110. Now select Authentication to see the following:
Make sure MD5 Challenge-Response is checked and then go back two screens and select SMTP.
Make sure Use SSL is set to OFF and the Server Port is 587. Follow the same steps from above with Authentication.
Please Note: that if you are on our new email server, and are using the username+yourdomain.com format for your login (see your Account Sheet), you will need to set your SMTP server name to vps.icomex.com using Server Port 465 with both Authentication and SSL in order to send email.
Once done all you do is back up to the main account settings screen and click Save from the top.
