Billing Credit & Collections Policy

iComEx / Cargo Gods, Inc. may, from time to time, offer its Clients various payment options. Any payment options offering extended payment terms (more than 2 months) are considered to be commercial loans as authorized by Chapter 306 of the Texas Finance Code.

1. All Clients are required to keep a valid credit or debit card on file with iComEx for automatic payment of recurring monthly billed service charges and other fees.
2. For Clients on automatic credit or debit card billing, invoices are usually generated and charges posted on, or about, the 1st day of each month. The actual day that transactions are processed may vary by a few days. This sometimes occurs when the 1st of the month falls on a weekend or holiday, in which case transactions are processed on the nearest previous business day. Other circumstances may also cause transactions to be processes a few day earlier or later than the 1st of the month. Invoices for supplemental billing (for services such as domain registrations and renewals, a la cart services, etc.) will be generated upon completion of the service and payment transactions will be processed immediately.
3. For legacy Clients NOT on automatic credit or debit card billing, who's services went online prior to 12/31/2012 and who's accounts are in good standing, invoices are generated and mailed on the 15th day of each month, billed in advance for the next month's service fees.
4. All invoices are due and payable on the date of issue.
5. All balances owed are considered past due 10 days from the date of issue of the invoice.
6. All past due balances are subject to a $39.00 late payment fee per month in addition to accrued finance charges. Late payment fees also apply to accounts on extended payment plans if the scheduled payments are not received prior to the next billing date.
7. Finance charges are calculated at a rate of 1 1/2 percent per month (18% annually) on all outstanding balances due, with a minimum monthly finance charge of $5.00 per month.
8. Payments received are applied first to any late fees or other special charges, then to finance charges accrued, and finally to the oldest outstanding principal balances owed.
9. All accounts with outstanding unpaid balances greater than 10 days past due are subject to immediate suspension of all internet and webmaster services, including but not necessarily limited to hosting, email, ftp, SEO and access to the content management platform. All service charges, finance charges, and late fees will continue to accrue even if services have been suspended.
10. All Client accounts with services suspended are subject to a $75.00 service reinstatement fee, in addition to all accrued service charges, finance charges, late fees and any other accrued fees.
11. All Client accounts with services suspended that have domain name(s) under iComEx management via one of our registry master accounts, where any outstanding balance includes fees for domain registration or renewal fees, will have their domain name(s) parked at iComEx's sole discretion. iComEx will retain any advertising revenue generated during any domain parking period as liquidated damages, and these revenue amounts (if any) will not be applied to the Client's outstanding balance as payments for services rendered. All parked domain names are subject to a $150.00 reinstatement fee per domain name, in addition to all accrued service charges, finance charges, late fees and any other accrued fees.
12. All outstanding balances, including finance charges, late fees, and service reinstatement fees must be paid in full prior to reinstatement of services.
13. All Client accounts that have had outstanding balances beyond 30 days past due on two or more occurrences in any consecutive 12 month period are required to place and maintain a valid credit debit card, on file with iComEx / Cargo Gods, Inc. for the purpose of processing automatic payments for regular recurring services provided, or prepay for a minimum of 3 months of service in advance.
14. Any Client account who's services have been suspended and not reinstated for a period of 60 days or more follow suspension of services is subject to permanent termination of services, including deletion of all data and files from iComEx servers. Once the data and files are deleteted from the iComEx servers, recovery of any data and files will be impossible.
15. For any Client account who's services are permanently terminated that have domain name(s) under iComEx management via one of our registry service master accounts, where the registrant information for the domain lists iComEx (or Internet Commerce Exchange, or Cargo Gods, Inc.) as the legal registered owner of record, will have the domain name(s) retained in the iComEx portfolio of domain name(s), as an asset of iComEx / Cargo Gods, Inc., as liquidated damages. Any use, sale or other disposition of the domain name(s) will be at the sole discretion of iComEx. Revenue amounts (if any) from the use, sale or other disposition of the domain name(s) will be retained by iComEx as liquidated damages and will not be applied to the Client's outstanding balance as payments for services rendered.

Last Revised 6/1/2017